Call 000 then 0438 580 426
or use your GoodSAM Alerter.
To talk to a EMR Vehicle
On the Road: UHF12.
Emergency Medical Response is a Privately Held FREE Volunteer Community Pre-CERT/Ambulance Emergency Medical Care Service and local provider of Event First Aid, Fire and Stand-by Emergency Medical Response Services. We are equipped to respond to cardiac and respiratory emergencies and provide FREE assistance to calls for help from community members in areas surrounding Bealiba, Dunolly, Moliagul, Tarnagulla, Emu, Archdale, Natte Yallock and Colac/Elliminyt as well as across Victoria by EMR GoodSAM Responders.
In a life threatening or time critical Medical Emergency please call: 000, or 112 from your mobile, for an Ambulance or use your GoodSAM Alerter as soon as possible for FREE Pre-ambulance Emergency Care from Emergency Medical Response GoodSAM Responders (if available) while waiting for your Ambulance to arrive.
Emergency Medical Response is ready to respond to any type of local incident and provide the Emergency Medical Care needed until our handover to Ambulance Victoria for transport to Hospital. We don’t listen to radio scanners or chase after incident reports on the internet. If you need help or see an accident that requires medical assistance call: 000, or 112 from your mobile, or use your GoodSAM Alerter.
Ambulance Victoria provides pre-hospital care for patients experiencing medical emergencies and is also the only organisation in Victoria permitted to provide Emergency Medical Transport to Hospital by road and air.
As a local rural organisation ourselves, we know how hard it is for rural event organisers to find all the money needed to run events and we are more than happy to provide First Aid Coverage and Stand-by Emergency Medical Response Services coverage at Market Days or Street Festivals from as little as $242.00 inc. GST / day for low risk events (subject to availability). We are also available ON-CALL for any Emergencies within the Shire.
We carry $2 million Professional Indemnity / Medical Malpractice and $10 million Public and Products Liability insurance coverage. Our crew of volunteer responders work under the direction and guidance of our in-house PAEIMA accredited Extreme Sports Medic & EMT-P. All volunteers are covered by our own Voluntary Workers Personal Accident Cover. A volunteer reimbursement policy is also in place to ensure that our Volunteers do not incur “out of pocket” expenses in their volunteering role.
Why EMR – Bealiba?
It simply comes down to the location of Dunolly, Dunluce, Mount Hooghly, Archdale Junction, Archdale, Dalyenong, Bealiba, Emu, Cochranes Creek, Goldsborough, Inkerman, Painswick, Moliagul, Murphys Creek, Tarnagulla and Waanyarra and surrounding areas have in relation to the current Ambulance Stations. These areas are all located in a dead zone between all the current major Ambulance Stations.
Data recently released by the Heart Foundation shows the CENTRAL Goldfields Shire had the highest rate of heart attack in the state from 2007-08 to 2011-12, with an average of 17 heart attacks per 10,000 persons.
In a life threatening or time critical Medical Emergency please call: 000, or 112 from your mobile, for an Ambulance or use your GoodSAM Alerter as soon as possible for FREE Volunteer Pre-ambulance Emergency Care from Emergency Medical Response GoodSAM Responders (if available) while waiting for the Ambulance to arrive.
The Ambulance Victoria Stations marked on the map portion below with a Blue Square have Multiple Paramedic Crews – ALS, while the filled in Grey Circles are Single Paramedic – ALS + ACO (On Call Night Shift). The Green Circle represents the approximate location of the Emergency Medical Response operations base in Bealiba.
It is simply impossible due to the distance for a Priority 0 (Code 1) Ambulance to get to Bealiba within 20 minutes from any of the current Ambulance Stations in Maryborough, Avoca, St Arnaud, Inglewood, Castlemaine or Bendigo. A call to ESTA on 000 normally takes about 4 minutes to complete and a page to be sent out to the responding unit. EMRs response time within Bealiba is as low as 4 minutes.
In February 2013, it took nearly 40 minutes for three AV Ambulances and the HEMS3 (Helicopter Emergency Medical Service) to arrive after EMR at a car versus a tree single @+70km/hour vehicle car accident in Bealiba with three occupants with one having serious difficulty in breathing in the back seat due to seat belt fractures of their right seventh and eighth ribs, a partially deflated lung and a Lacerated Liver (with internal bleeding).
In December 2014, it took nearly 35 minutes for a Ambulance Victoria ALS Ambulance and the HEMS3 (Helicopter Emergency Medical Service) to arrive at an explosion in Bealiba where a male had suffered full circumference burns to both legs and arms as well as his face and was flown to the Alfred Hospital. The St Arnaud Ambulance crew took 34 minutes to arrive with HEMS3 out of Bendigo taking 35 minutes to be heard overhead. This delay was simply due to Bealiba’s location in relation to these Ambulance Victoria resources, but every minute was felt by the patient who was in extreme pain with a pain score of 10 out of 10.
and Policy Consultative Committee
In January 2015, the Ambulance Performance and Policy Consultative Committee was established. The Hon Jill Hennessy MP, Minister for Health and Minister for Ambulances Services chairs the Committee, bringing paramedics and a range of key organisations together with Ambulance Victoria to improve Ambulance Victoria’s service performance and culture.
In March 2015, the committee released an interim report that included emergency response times for 2013-14, which were withheld by the previous government. The report found that in recent years almost 60 per cent of all emergency calls were classified as code one, but paramedics found on arrival that such a response was not required. It also revealed paramedics reported considerable fatigue and low morale, and close to 45 per cent of ambulance officers said last year they would not recommend the service as a good place to work.
The report recommends greater collaboration between health services for emergency patient care, improving community awareness about when to call triple-0 and better training to improve call-taking and dispatch services.
The table below shows the response times for Ambulance Victoria’s St Arnaud, Maryborough, Avoca and Inglewood Branches.
Response time percentile – What does it mean?
A response time percentile is a measure that tells us what percentage of patients experienced a response time at or below a certain time. For example, a 50th percentile (also known as the median) of 20 minutes means that 50 per cent of patients experience a response time of 20 minutes or less. Similarly a 90th percentile of 60 minutes means that 90 per cent of patients experience a response time of 60 minutes or less.
In other words, for 90% of us in Dunolly, it may take up to 30 minutes 47 seconds for a Code 1 Maryborough Ambulance to reach us and up to 60 minutes and 6 seconds if the emergency is less acute (Code 2).
When we look at Bealiba, for 90% of us in Bealiba the response time percentile worsens when you consider that a ambulance may arrive from St Arnaud or Avoca instead. It is simply impossible, due to the distance, for a Code 1 Ambulance to get to Bealiba within 20 minutes from any of the current Ambulance Stations in Maryborough, Avoca, St Arnaud or Inglewood.
In a life threatening or time critical Medical Emergency please call: 000 or 112 from your mobile for an Ambulance. Then call: 0438 580 426 or use your GoodSAM Alerter as soon as possible for FREE Volunteer Pre-ambulance Emergency Care from Emergency Medical Response (if available) while waiting for your Ambulance to arrive in areas surrounding Bealiba, Dunolly, Moliagul, Tarnagulla, Emu, Archdale and Natte Yallock in Central Goldfields Victoria.
A call to ESTA on 000 may take about 4 minutes to complete and a page to be sent out to the responding unit. The Emergency Medical Response response time within Bealiba is as low as 4 minutes and Dunolly just 14 minutes if we are available to respond. You can also talk to a Emergency Medical Response Vehicle On the Road on UHF12 as we do monitor the local Dunolly UHF Talk Channel when out and about.
The Committee’s full interim report that details the challenges facing ambulance services in Victoria and the reform opportunities for the future can be found at:
Ambulance Victoria needs your help.
Can you assist?
Since the launch of Ambulance Victoria’s GoodSAM program, Triple 0 now also has access to over 2,000 existing privately registered GoodSAM Responders registered in Australia and alert them to their Triple 0 event.
It’s very important to let all Victorians know that Ambulance Victoria are only using the GoodSAM Responder app. This means we still need your help to let all your friends and family know that they need to download the GoodSAM Alerter app and register.
So if they witness an medical emergency or need to get medical help quickly, they can just open the app, press the EMERGENCY (Call for Help) button and activate both Triple 0 services and their three nearest GoodSAM Responders without the delays of going through ESTA services first.
GoodSAM (Good Smartphone Activated Medics)
When someone has a medical or traumatic event that affects his or her ability to breathe or heart to function, seconds count. Paramedic response times varies around Central Goldfields Victoria (from minutes, to over an hour!). Maryborough has some of the fastest times with 50% of immediate life threatening incidents beings responded to within 13 minutes; but even 13 minutes could be too late in such circumstances.
Basic life support while awaiting the emergency services saves lives ! There are thousands of “Good Samaritans” around the world with these life saving skills – there might be someone less than a few hundred metres from you now who could help – if only they knew that help was needed. That’s where the GoodSAM App comes in … download the GoodSAM Alerter from your App Store or Google Play now and register. The GoodSAM Alerter can be used right across Australia and even while overseas.
Through the GoodSAM Smartphone app, trained first responders (who may be off duty) including doctors, nurses, firefighters, paramedics, medics, police officers and medical students can register to be alerted to incidents in their surrounding area and could be on scene within minutes. With a built-in Defibrilocator function, app users can also easily identify registered public access defibrillators.
Tom Aczel of Emergency Medical Response said: “GoodSAM is set to revolutionise our ability to get help immediately to a patient and improve outcomes. Harnessing the community for the benefit of the community. Effectively what the app does is enable someone to shout for help, really loudly – even through walls – so a responder in the car wash will know that the man in the coffee shop next door is having a cardiac arrest.
“Opening an airway and administering basic life support can save lives if done quickly enough and all around us are people who have these life-saving skills that could be put to good use in an emergency. These Good Samaritans can provide vital assistance until such time as the emergency services arrive on scene. GoodSAM automatically alerts the three nearest responders to the emergency.”
Emergency Medical Response is a registered Victorian GoodSAM organisation and our volunteers are GoodSAM medics and responders. EMR GoodSAM Responders now number over 160 responders across Victoria. If you are a doctor / nurse / paramedic / first aid trainer / first aider, then please download the Responder App and register today! If you are not, then please download the Alerter App – we hope you never need us!
When signing up as a GoodSAM Responder, please select your organisation if it is listed, if it’s not, select Australia: Victoria – Emergency Medical Response and we will verify you; You can always change your organisation in the future using the GoodSAM website.
When signing up as an GoodSAM Alerter, you don’t have to worry about anything. Simply download the app and register, press the red “Emergency” button when the help is required. The GoodSAM Alerter app would then call the emergency services, notify your emergency contact if you confirm the incident is related to you and alert the three nearest Responders simultaneously.
In a life threatening or time critical Medical Emergency please call: 000 or 112 from your mobile for an Ambulance. Then call: 0438 580 426 or use your GoodSAM Alerter as soon as possible for FREE Volunteer Pre-ambulance Emergency Care from Emergency Medical Response (if available) while waiting for the Ambulance to arrive in areas surrounding Bealiba, Dunolly, Moliagul, Tarnagulla, Emu, Archdale and Natte Yallock in Central Goldfields Victoria.
CERT (Community Emergency Response Teams)
In other Victorian Rural locations there are 28 local CERT (Community Emergency Response Teams) that are dispatched along with an Ambulance Victoria RAV ALS Paramedic crew to remote emergencies. Dunolly SES and I have approached Ambulance Victoria back in 2010 in an attempt to setup a CERT unit in the Bealiba and Dunolly Area and I’ve been advised at the time that there’s no funding to do so.
Recently Ambulance Victoria Community Emergency Response Teams (CERT) have changed from wearing green uniforms to blue uniforms. More than 400 CERT volunteers currently operate across Victoria with an opportunity for another team perhaps being formed in Dunolly in the future.
CERT are a vital piece in the state’s medical response capacity, volunteering to help people in communities. The CERT’s familiar green uniforms have been replaced by blue uniforms, similar to those worn by paramedics and Ambulance Community Officers (ACOs). They retain their familiar green in the badges on the uniform.
Grampians Regional Manager Greg Leach said while CERTs changed their uniforms, their vital first responder role will remain the same. ‘CERT volunteers are the human connection between our communities and the health system on a larger scale,’ he said.
‘We rely on CERT volunteers to help in their communities where ambulance branches are some distance apart. They are dispatched at the same time as paramedics, and provide basic emergency care until an ambulance arrives.
‘These people are real heroes of our communities. They carry on with their ordinary lives and yet they are trained to make a real difference and answer the call when required,’ Mr Leach said.
If you are interested in becoming a CERT volunteer please contact Ambulance Victoria on 1800 733 574.
While we operate as a privately held business in order to maintain our vehicles and medical supplies, we still need help from the community to keep our Community Response vehicles on the road.
If we’ve helped someone you know, or if you simply would like to support our FREE Volunteer Community Pre-CERT/Ambulance Emergency Medical Care Service, please click on the Donate button below and show your support!
EMR receives no government or shire funding and is funded solely from the proceeds of Event Services, First Aid Training, the sale of First Aid Kits and Defibrillators, and critically, the generosity of people just like you!
We carry $2 million Professional Indemnity / Medical Malpractice and $10 million Public and Products Liability insurance coverage.
Emergency Medical Response
44 Reeces Rd, Bealiba VIC 3475
Hours: 24/7 365 Days a year
EMERGENCY RESPONSE: Call 000 then 0438 580 426 or use your GoodSAM Alerter as soon as possible.
To talk to a EMR Vehicle On the Road: UHF12